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Arizona Telehealth Parity Law

Parity laws require commercial health insurance companies to cover services provided through telehealth to the same extent as those services are covered in person.  These specify the types of healthcare services that must be covered by private insurance in the state. 

All contracts issued, delivered or renewed on or after January 1, 2018 must provide coverage for health care services that are provided through telemedicine if the health care service would be covered were it provided through in-person consultation between the subscriber and a health care provider and provided to a subscriber receiving the service in this state. The contract may limit the coverage to those health care providers who are members of the corporation's provider network.

"Health care services" means services provided for the following conditions or in the following settings:

    • Trauma.
    • Burn.
    • Cardiology.
    • Infectious diseases.
    • Mental health disorders.
    • Neurologic diseases including strokes.
    • Dermatology.
    • Pulmonology.
    • Urology.
    • Pain medicine.
    • Substance abuse.

Services provided through telemedicine or resulting from a telemedicine consultation shall comply with Arizona licensure requirements, accreditation standards and any practice guidelines of a national association of medical professionals promoting access to medical care for consumers via telecommunications technology or other qualified medical professional societies to ensure quality of care.


    • Means the interactive use of audio, video or other electronic media for the purpose of diagnosis, consultation or treatment.
    • Does not include the sole use of an audio-only telephone, a video-only system, a facsimile machine, instant messages or electronic mail.


A.R.S. 20-841.09

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